Building a bespoke Procurement Portal

A leading industrial gas and engineering company, Linde GmbH serves an international marketplace — with annual sales of over $33 billion. Their engineering partner for modular solutions is HEROSE UK, a longstanding client of Herron’s.

Herron were approached by Linde GmbH to streamline their manual sales process and increase efficiencies between the two companies through smart, considered design.

Linde engineer using the procurement portal

The companies’ existing process required Linde’s global engineers to make onsite inspections and place their modules order via lengthy emails to their procurement department — who then placed an order with HEROSE UK.

This created space for human error and caused inefficiencies and frustration for personnel at all levels, across both companies. Linde GmbH, HEROSE UK and our team at Herron agreed that a digital solution would elevate and improve their order purchasing process and make life easier for everyone involved.

We began by working with the team in Munich, at Linde GmbH to get an understanding of their purchasing method and how their engineers placed orders while identifying all their pain points.

We quickly realised that their existing process was causing delays in the supply chain due to the massive amount of data that was transmitted between the two companies.

Having completed a full scope of the project requirements, we knew the solution was a procurement portal. A one-stop-shop for order purchasing that would store all the information (including prices in GBP, USD and EUR as well as product details) that Linde engineers needed for them to build an order while on-site.

Working closely with both companies, our team created a web application with a straightforward user journey and modern UI.

The Procurement Portal works seamlessly and has completely removed any challenges that we previously had. Whether it’s issues with currency or shipping types, or mistaken orders, it provides a foolproof way for Linde to place their purchase orders.

The new solution looks professional and attractive — the team at Herron did an excellent job.

The end-to-end solution offers everything that’s required for engineers to place their orders with HEROSE UK, where and when they need to — increasing efficiency and removing chances for error. The new Procurement Portal provides a seamless process at all stages, and both companies will benefit from its use.

For us at Herron, it was an enjoyable and rewarding project for us to work in collaboration with these industry-leading companies. We’re delighted to have created a truly bespoke solution, bringing further innovation and cutting-edge technologies to their global operations and supporting their growth.

Key features include:

• User-friendly product selection
• Effortless currency conversion
• Seamless cart management
• Streamlined order continuation
• Integration with SAP
• Real-time order verification

The end

More Client Journeys